Need help?
Frequently Asked Questions
Please email saadhastudios@gmail.com for all enquiries.
Contact our customer care team via email hello@sweatscollective.com to make changes to or cancel your order. Please note that once your order has been shipped we can no longer make changes to the items or address details.
Our warehouse generally takes 24/48hrs to fulfil and dispatch your order. Please allow more time during busy periods such as during the Black Friday Sale. You can check the shipping timeframes in our Shipping & Returns page.
We offer refunds, size swaps (if stock is available) and store credit.
Please ensure you review your order before making a purchase to limit any errors.
In order to return an item, you must meet the following conditions:
- The return must be sent back within 14 days of the delivery date.
- The item must be in its original, unused, unaltered and unwashed condition.
- The item must be returned with tags and packing.
We offer refunds, size swaps (if stock is available) and store credit.
Please ensure you review your order before making a purchase to limit any errors.
In order to return an item, you must meet the following conditions:
- The return must be sent back within 14 days of the delivery date.
- The item must be in its original, unused, unaltered and unwashed condition.
- The item must be returned with tags and packing.
There may be factory errors occasionally, so we appreciate your flagging it with us. Please email customer care so we can resolve it for you.
Please view our size charts that are located on the product pages. Most of our pieces run in an oversized fit. For further sizing help please feel free to message us on social media or email customer care.